Shipping
How do I track my order?
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Once your order has been processed and shipped, you will receive an order confirmation and tracking number via email and/or text. Most orders will take 5–20 business days to arrive, excluding processing time. If you have not received a shipping confirmation within one week of purchase, please contact us.
How long does shipping take?
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Shipping is FREE to the USA and takes 5–20 business days. We do not ship or process orders on weekends or Chinese holidays. For more details, please refer to our Shipping Policy.
Can I edit my order after it has shipped?
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Orders cannot be edited once they have been shipped. If you made a mistake with your order, please reach out to us at autovergetech@gmail.com as soon as possible with your order number and relevant information. Please note that cancellations are not guaranteed.
Returns
What if I received the wrong item or it is damaged?
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If you received the wrong item or it is damaged, please inspect your order upon reception and contact us immediately. We will evaluate the issue and make it right.
Contact
How can I contact the store?
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You can contact us by email at autovergetech@gmail.com or fill out the online contact form on our “Contact Us” page. We will respond as soon as possible.